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Dear Tom & Terry,

I am writing to tell you how much I appreciate all the effort Kelley Cole put in to helping me find a house.  I was looking for a house to rent.  Not just any house, it had to be handicap accessible inside and out, allow pets, and it had to be available no later than 10/9/15.  It was 9/10/15 when I met Kelley so there wasn't much time.

I was searching when I came across a house I thought fit my needs perfectly.  Your agency had the listing.  I called and connected with Kelley.  Unfortunately the home was rented.  Kelley asked what I was looking for and I explained my dilemma.  She said she would be happy to help me find the home I needed.

Kelley and I hit it off right away.  She set up a few houses each week for me to look at. Kelley got me.  These houses were exactly what I needed.  Of course each one came with one or two things that stopped me from renting.  Such as, doorways too small for a wheelchair or not being available when needed.  Kelley never gave up, she kept looking.We finally found THE house.  The only setback on this house was only one dog was allowed, I had two.  Kelley talked with the owner and convinced him to let me rent with two dogs.  I am very happy in my new place, which would not have been possible without Kelley.

Please know what a valuable asset you have in Kelley.  I know she didn't have to do everything she did for me because I was renting, but I feel she went above and beyond anyone's expectations.

If any of my friends or family are going to be looking to move, I'll be sending them to Burns & Ellis, without hesitation.

- Judi O.