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Dear Tom & Terry,
I am writing to tell you how much I appreciate all the effort Kelley Cole put in to helping me find a house. I was looking for a house to rent. Not just any house, it had to be handicap accessible inside and out, allow pets, and it had to be available no later than 10/9/15. It was 9/10/15 when I met Kelley so there wasn't much time.
I was searching Realtor.com when I came across a house I thought fit my needs perfectly. Your agency had the listing. I called and connected with Kelley. Unfortunately the home was rented. Kelley asked what I was looking for and I explained my dilemma. She said she would be happy to help me find the home I needed.
Kelley and I hit it off right away. She set up a few houses each week for me to look at. Kelley got me. These houses were exactly what I needed. Of course each one came with one or two things that stopped me from renting. Such as, doorways too small for a wheelchair or not being available when needed. Kelley never gave up, she kept looking.We finally found THE house. The only setback on this house was only one dog was allowed, I had two. Kelley talked with the owner and convinced him to let me rent with two dogs. I am very happy in my new place, which would not have been possible without Kelley.
Please know what a valuable asset you have in Kelley. I know she didn't have to do everything she did for me because I was renting, but I feel she went above and beyond anyone's expectations.
If any of my friends or family are going to be looking to move, I'll be sending them to Burns & Ellis, without hesitation.
- Judi O.