Company Overview
Burns & Ellis REALTORS is a leading real estate agency located in Dover, DE. The agency is privately owned and offers a family-oriented work environment. We have been in business since 1966 and are committed to providing a unique and result-driven experience for buyers and sellers in Central Delaware. The company values maintaining a high-level of customer service, integrity, and the latest knowledge in real estate.
Office Administrator
Job Description
The office administrator duties and responsibilities include providing administrative support to ensure efficient operation of the office. Support agents through a variety of tasks. Responsible for confidential and time sensitive material. Familiar with real estate concepts, practices, and procedures. Able to effectively communicate via phone and email ensuring that all duties are completed accurately and delivered with high quality and in a timely manner.
Essential Functions:
• Perform administrative functions including creating documents; collecting, recording, sorting and filing information; handling mail and invoices, dues, and checks.
• Able to write and send correspondences as required.
• Reception services and answering the telephone in a cheerful manner.
• General office upkeep to include opening and closing of the office daily, daily thermostat adjustment, turning lights on and off, and more.
• Order office supplies and maintain office equipment, such as copiers, scanners, fax machine, etc.
• Property management
o Rent collection at the beginning of every month
o Contact repair companies when needed
o Oversee all communication from the office to and from landlords and tenants
• Track the payments of HOA fees for developments
• Maintaining personnel files including continuing education training for agents, quarterly dues, and upkeep of the real estate licenses book.
• Assist Terry and Tom Burns as needed
Qualifications and Skills:
• Associate degree or higher in business, administration, or a related field
• Or 5 or more years’ office administration experience.
• Proficient in a variety of computer software applications including Microsoft Office Suite - Word, Excel, and Outlook - Dotloop, Bright, Scanning, RentSpree,
• Strong organizational record keeping skills
• Customer service and interpersonal skills
• Ability to adapt to changing situation in a calm and professional manner
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Real estate experience is a plus